THE ELIZA EDIT TERMS & CONDITIONS

CONTRACTOR SERVICES

Contractor shall provide Client with the following additional services on an ‘as needed’ basis at the discretion of the Contractor.

PRE-PROJECT CONSULTATION

Contractor shall provide Client with one thirty-minute pre-Service consultation. The Parties shall agree on an acceptable date and time for conducting the pre-Service consultation, but the manner by which the consultation shall be conducted shall be at the discretion of the Contractor. In most instances, this consultation is conducted via phone, video chat, or in person.

COST

The total cost of all Services Contractor agrees to provide to Client is on an hourly basis (the “Total Cost”). Total Cost is inclusive of Contractor’s services, travel time and out-of-pocket costs, software licenses, administrative fees, taxes, assistance, and subcontractor costs. Payment will be made as follows: Through Zelle, Bank Transfer, or Honeybook.

FEES

Client is unlimited edits during the booking period. Any edits after the final design has been completed. Contractor’s hourly rate applies per each hour spent on Client’s Services after four rounds of edits have been made. Client may book a VIP day with Contractor.

LATE PAYMENT FEES

If Contractor does not receive payment from Client within fourteen (14) calendar days of any payment date, Client will be charged a late fee of 1% of the outstanding amount per each day that payment remains unpaid. This percentage is taken from the project price before fees.

EXPENSES

Any expenses incurred by Contractor while providing Client with Services will be invoiced to Client in a timely manner. Client is responsible for paying for and delivering any third-party software licenses, products, or information Client wishes Contractor to utilize by the project start. At the Contractor’s discretion, reasonable efforts will be made to integrate Client’s software, products, or information. Client can also provide payment in advance. Your information will not be shared or kept.

ACCOUNT ACCESS

Client shall provide Contractor with access to any of the following accounts relevant to the project. Client may change passwords after design work is complete. If Client does not provide this information, the project cannot be completed.

SHOWIT

SHOPIFY

GODADDY (OR DOMAIN HOSTING SERVICE)

IMAGE ACCESS

CONFIDENTIALITY

Both Parties shall treat all information relating to this Agreement, the Services provided, and their businesses in strict confidence. Confidential information includes but is not limited to intellectual property, trade secrets, financial data, business strategies, customer lists, and proprietary information. The obligation of confidentiality survives the termination of this Agreement.

RELATIONSHIPS OF THE PARTIES

Contractor and any related subcontractors are not employees, partners, or members of Client’s company. Contractor has the sole right to control and direct the manner in which services are performed. Contractor may hire assistants or subcontractors at its discretion. Each Party is responsible for its own business operations, expenses, and legal obligations.

INTELLECTUAL PROPERTY

Contractor retains ownership of copyright in all designs. Client is granted a non-transferable, non-exclusive, royalty-free license to use the designs for business website needs. Unauthorized use outside of the agreed-upon scope will result in additional fees or royalties. Ownership of the final design transfers to the Client upon full payment.

DESIGN PROCESS

Single Point of Contact: All feedback, approvals, and communications must come from a single designated contact person.

Content Responsibility: Client must provide necessary content (images, copy, etc.) by project start unless otherwise specified.

Edits & Response Time: Client must provide feedback within seven (7) days of receiving design drafts. Failure to respond results in a $5 per day delay fee.

Scope of Pages: The number of pages designed is as initially agreed upon. Additional pages or major changes require timeline and cost revisions.

Technical Support: Provided for 30 days post-launch, covering functionality and performance issues.

Approval & Launch: Client reviews the final website before launch. Further changes post-approval may incur additional charges.

STYLE RELEASE

Client understands Contractor’s style evolves over time and agrees that subjective dissatisfaction is not grounds for termination or refund.

REFUND POLICY

All payments made are non-refundable. However, if the Contractor is unable to complete the project due to unforeseen circumstances, a partial refund may be issued based on the work completed at the Contractor’s discretion.

PORTFOLIO & MARKETING RIGHTS

Contractor retains the right to display completed projects in their portfolio, marketing materials, and promotional content unless otherwise agreed upon in writing by both Parties.

LIMIT OF LIABILITY

Client agrees that any claim related to this Agreement shall not exceed the total cost of services rendered.

INDEMNIFICATION

Client shall indemnify and hold Contractor harmless from any claims, damages, or liabilities arising from the Services provided.

ASSUMPTION OF RISK

Client assumes any risk associated with the Services provided.

NON-DISPARAGEMENT

Both Parties agree not to make defamatory statements that harm the reputation or business activities of the other Party.

CANCELLATIONS & RESCHEDULING

Client Cancellation: Client may cancel within five (5) days of signing this contract. No refunds will be issued, but credits may be offered at Contractor’s discretion.

Contractor Cancellation: Contractor will notify Client and may attempt to find a substitute, issue a refund, or excuse Client from further obligations.

FORCE MAJEURE

Either Party may be excused from performance due to uncontrollable events such as natural disasters, war, or other emergencies.

NO-SHOWS

Failure to provide necessary content or feedback may result in project delays. Contractor has sole discretion in allowing additional time or dates for service completion.

TERMS & CONDITIONS

This Agreement constitutes the entire understanding between the Parties. Any modifications must be in writing and agreed upon by both Parties. If any provision is found unenforceable, the remainder shall remain in effect. The Parties agree to resolve disputes in accordance with the governing laws of the applicable jurisdiction.

Karlee Fuller | 3.14.25
The Eliza Edit
Karlee Eliza Creative LLC.